Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (ACTION III)
Patient and Family Engagement Strategies for Primary Care Practices
The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families is a compilation of evidence-based best practices for improving patient safety through patient, family, and caregiver engagement. This comprehensive guide provides primary care practices with four strategies that they can adopt to improve patient safety. The strategies have pair-tools for clinicians, practice staff, and patients and their families. A practice may choose to adopt one or all of the strategies.

The four strategies listed in this intervention include:
For more information, please visit the Agency for Healthcare Research and Quality (AHRQ) website:
https://www.ahrq.gov/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/interventions/index.html
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families: The Teach-Back Strategy
Speaker:
Kelly M. Smith, PhD
Research Director for Quality and Safety, MedStar Health Research Institute
Sponsors:
MedStar Health Research Institute, The Agency for Healthcare Research and Quality, (AHRQ, Grant No. HSP233201500022I), Clinical Directors Network, Inc. (CDN)
Date/Time:
Wednesday, December 21st, 2016 12:00 PM- 1:30 PM EST
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families: Be Prepared to be Engaged
Speaker:
Kelly M. Smith, PhD
Research Director for Quality and Safety, MedStar Health Research Institute
Sponsors:
MedStar Health Research Institute, The Agency for Healthcare Research and Quality, (AHRQ, Grant No. HSP233201500022I), Clinical Directors Network, Inc. (CDN)
Date/Time:
Wednesday, January 18th, 2017, 12:00 – 1:30 PM EST
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families: Medication Management Strategy
Speaker:
Kelly Smith, PhD
Research Director for Quality and Safety, MedStar Health Research Institute
Sponsors:
MedStar Health Research Institute, The Agency for Healthcare Research and Quality, (AHRQ, Grant No. HSP233201500022I), Clinical Directors Network, Inc. (CDN)
Date/Time:
Monday, February 15th, 2016, 12:00 – 1:30 PM EST
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families: Warm Handoff
Speaker:
Kelly Smith, PhD
Research Director for Quality and Safety, MedStar Health Research Institute
Sponsors:
MedStar Health Research Institute, The Agency for Healthcare Research and Quality, (AHRQ, Grant No. HSP233201500022I), Clinical Directors Network, Inc. (CDN)
Date:
Wednesday, April 19th, 2017, 12:00 – 1:30 PM EST