Join the Harvard Medical School Center for Primary Care and Clinical Directors Network, Inc. (CDN) for a 10-month webcast series designed to cover the fundamental concepts and skills for leading change within your practice. This course will teach you how to identify your own leadership style, understand how to effectively lead a team, experiment with frameworks for leading change within your practice, and more!!
Session 1: What do leaders do?
Tuesday, September 11, 2018 from 12:00 PM to 1:30 PM ET
Session 2: Understanding different leadership styles
This session will review the six styles of leadership, the effects of each style, and when to use each style. Participants will also have an opportunity to reflect on his/her own leadership style as well as other styles that they have observed in the workplace.
Tuesday, October 9, 2018 from 12:00 PM to 1:30 PM ET
Session 3: “The Es” of Leadership
This session will focus on describing the three Es of leadership: emotional intelligence, emotional agility and emotional courage. Participants will reveiew strategies to improve these Es as a leader, understand how the Es connect to each other, and discuss why the Es help make stronger leaders.
Tuesday, November 13, 2018 from 12:00 PM to 1:30 PM ET
Session 4: Building a team
This session will explore key elements of teams in healthcare settings and will set the stage for the three sessions that follow in this module. In this session, participants will review what a team is and what makes a team effective.
Tuesday, December 11, 2018 from 12:00 PM to 1:30 PM ET
Session 5: Hiring strategies
This session will start with the first step in building a team: the hiring and onboarding process. Participants will identify successful strategies for developing job descriptions, interviewing candidates, negotiating an offer and incorporating a new hire into your team.
Tuesday, January 8, 2019 from 12:00 PM to 1:30 PM ET
Session 6: Optimizing The Team
This session aims to give you some concrete strategies for day-to-day management of your team, including managing meetings, giving feedback and team problem-solving.
Tuesday, February 12, 2019 from 12:00 PM to 1:30 PM ET
Session 7: Managing Conflict and Difficult Conversations
This session will focus on strategies for managing and resolving conflict. It will also examine the elements of a difficult conversation and discuss a framework for holding those conversations.
Tuesday, March 12, 2019 from 12:00 PM to 1:30 PM ET
Session 8: Quality Improvement: Tools and Techniques
This session will focus on a review of the quality improvement (QI) tools and techniques for process improvement. Participants will discuss how QI supports change within their teams and organizations.
Tuesday, April 9, 2019 from 12:00 PM to 1:30 PM ET
Session 9: Power, Persuasion, and Influence
This session will focus on leading change using power, persuasion and influence. Participants will discuss how to use persuasion and influence when they do not have a high degree of power or authority.
Tuesday, May 14, 2019 from 12:00 PM to 1:30 PM ET
Session 10: Leading a Joyful Practice
This final session will discuss how to lead in a way that supports joy, purpose and meaning in work in an ever-changing and challenging healthcare environment.
Tuesday, June 11, 2019 from 12:00 PM to 1:30 PM ET
For more information regarding any of these events, please contact us at Phone: (212) 382-0699 ext.253 | Email: Operations@CDNetwork.org
Erin E. Sullivan, Ph.D.
Research Director, Center for Primary Care at Harvard Medical School, Lecturer, Department of Global Health and Social Medicine, Harvard Medical School
Executive Director, Harvard Medical School Center for Primary Care
Lindsay Hunt, MEd
Director of Health Systems Transformation, Harvard Medical School Center for Primary Care
Aaron Hoffman, DO, MPH
Practicing Family Physician at the Ambulatory Practice of the Future at Massachusetts General Hospital, Medical Director, Physician Assistant Program, Massachusetts General Hospital Institute of Health Professions and Adjunct faculty Member at the Institute
A Live Webcast Hosted By:
Harvard Medical School, Center for Primary Care and
Clinical Directors Network, Inc. (CDN)
This course is pending for up to 15.0 Prescribed credits by the American Academy of Family Physicians (AAFP)