Using Technology for Patient Engagement: Examples from the Charles B. Wang Community Health Center


Lynn Sherman, CFO

Charles B. Wang, Community Health Center

Christopher Mei,

Assistant Administrator, Charles B. Wang, Community Health Center

Summary of Session Goals: Promoting patient engagement through tools such as linguistically appropriate patient portals is a key step for maintaining the importance of individual patient needs in receiving care services. This presentation provides an overview of one health center’s experiences with developing innovative approaches that address challenges to patient engagement and quality of care. Learning Objectives: 1. Identify the need for linguistically appropriate HIT tools in addressing barriers in health equity through patient engagement 2. Describe innovative approaches that health centers can follow to better engage patients and improve quality of care 3. Identify challenges and limitations to innovation and next steps to address these barriers Sponsor:
N2 PBRN Virtual Training Series (AHRQ, Grant No. 1P30-HS-021667)


Wednesday, January 14th, 2015, 1:00 – 2:00 PM EST

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